Fequently Asked Questions About Dialog

Who are you?

How do you provide your services?

How much can I save with Dialog?

Does a Dialog quote cost anything?

Are there any hidden costs?

How do you manage to keep rates so low?

How do I know your rates will stay low?

Can my current provider offer me these great rates?

What if I’m not happy with your program after I switch to Dialog?

How can I reduce the number of telemarketing calls that I receive?

Who are you?
Dialog Telecommunications, Inc. is a provider of simple, low-cost, no-fine-print communications services for small business and residential customers. We focus on serving customers like you and with the best deals and great service that you expect from a phone company. Through Dialog, you can receive local and long distance service at savings of up to 60%.

Dialog is a new business - we started in 2001 - but we’re led by a team of industry veterans. Our management team has more than 75 years of experience in telecommunications. We are certified by the Kentucky Public Service Commission and the North Carolina Public Utilities Commission as a competitive local telephone company.
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How do you provide your services?
We have wholesale relationships with a leading local and long distance service providers to provide service over their networks. Both are highly respected industry leaders known for the quality of their systems.
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How much can I save with Dialog?
It all depends on your current spending, particularly your long distance spending. Customers that spend the most tend to save the most. If you have local service with an extended area calling plan, you will save at least 40%, although it is possible to realize larger savings with our Unlimited Connection plan if you use a lot of long distance.
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Does a Dialog quote cost anything?
No. It’s absolutely free and does not commit you in any way. Request a quote today by calling us at (888) 439-6100 or click here.
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Are there any hidden costs?
No. Dialog is unique with our "what you see is what you get pricing" approach. We quote bottom-line, all-in prices. There are no additional taxes, surcharges or hidden fees. Everything is spelled out in our quote.
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How do you manage to keep rates so low?
First of all, we consolidate the buying power of many customers in order to qualify for major volume discounts from our vendors. Secondly, we have greatly simplified our business processes in order to drive down overhead and increase efficiencies. For example, we’ve eliminated the costs associated with sending out those complex monthly bills and trying to collect from customer’s that don’t pay their bill. Your checkbook is the beneficiary of our frugal ways!
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How do I know your rates will stay low?
We have a rate guarantee. Not only won’t we raise your rates for the length of the contract, but you will always be offered the lowest price we offer any of our other members for the same service. If our rates go down during that period, so will yours. We guarantee it.
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Can my current provider offer me these great rates?
No, these low rates are available only through Dialog.
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What if I’m not happy with your program after I switch to Dialog?
If we haven’t met our end of the bargain, we’ll help you to get switched back to your last provider at no charge.
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How can I reduce the number of telemarketing calls that I receive?
Kentucky residential telephone customers who want to reduce calls from telemarketers may place their telephone numbers on a "no-call" list by contacting the Kentucky Attorney General's office at 1-866-KYCALL0 (1-866-592-2550) or via the internet at www.kycall0.com. The no-call list does not restrict calls from businesses with which you have an existing relationship, debt or contract, businesses calling with your permission or charities soliciting donations. it may take up to 90 days for your request to take effect. You will remain on the no-call list unless your home telephone number changes or you notify the attorney General's office in writing to remove your number.

You may also place your number on the Direct Marketing Association's do-not-call list by mailing your name, phone number and signature to DMA Telephone Preference Service, Box 643, Carmel, NY 10512.

In addition, federal law requires a telemarketer to remove your number from its calling list upon your request. To file a complaint against a telemarketer, call 1-866-877-STOP or go to the website www.kycall0.com.
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Sounds pretty good doesn’t it? Request a quote today.